Amin Parvin
Bita Javdaneh
6 min read
Life Pharmacy was founded in 1996. It is the largest pharmacy network in the U.A.E., with 375 pharmacies, healthcare hypermarkets, and health and wellness stores nationwide. It caters to ten million customer walk-ins annually and has an online pharmacy in the U.A.E.
Their mobile application provides customers with convenient access to a wide range of products and services. Users can browse and purchase items, manage prescriptions, and receive personalized health advice directly from their smartphones.
The main goal of creating this application was to provide a simple and user-friendly solution that makes it faster and easier for everyone to receive medical services without leaving their home. With this application, we seek to bring healthcare services to every home and make medical care easier, faster, and hassle-free for everyone.
With this application, users will be able to:
Order the medicines they need online from pharmacies and have them delivered to their doorstep.
Book an appointment with specialist doctors without wasting time and with just a few clicks.
Perform their medical tests at home and in complete comfort, without the need to visit a laboratory in person.
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Mobile phones allow users to order medicine anytime, anywhere.
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Patients can find the right doctor by viewing records and other opinions. They can then schedule an appointment at a time that works for them.
How old Are you?
10-18
19-30
31-45
+45
70%
7%
23%
Your gender?
Man
Woman
None
60%
40%
Doctor appointment type?
Phone Calls
Online
Direct
55%
35%
10%
Proffered payment method?
Cash or Cards
Online
68%
32%
Most trusted app?
Health Hub
Life Pharmacy
PrimeHealth
Dubai Health
31%
19%
35%
15%
Preferred appointment type?
Online
Direct
72%
28%
What is the primary purpose of this app from a business perspective?
What user groups do you see as the primary audience for this app (e.g., seniors, general patients, beauty product buyers)?
How do you expect this app to improve user engagement and satisfaction?
Which feature is more critical to the app’s success: ordering medicine, booking a doctor’s appointment, or getting a test?
What metrics will you measure the app’s success (e.g., number of prescriptions uploaded, appointments booked, user return rate)?
How will this app stand out from competitors in the healthcare industry?
How likely is it that this app will face significant risks or challenges?
What would make you feel most confident using (or promoting) this app?
How do you currently get your medications and medical advice (in person or online)?
What features would encourage you to use the app consistently?
How easy or difficult is the process of ordering medications online for you? What could make it easier?
What personal information (e.g., age, gender, medical history) would you be willing to share with the app?
What concerns do you have about sharing medical information through this app?
Are there other features you hope the app will offer (e.g., medication reminders, health tips)?
Is there anything you want to add that we haven’t discussed yet?
Wireframe
Prototype
